Tim's week in social media

by Tim 9/3/2010 12:00:00 PM

 This week:

  • Apple unveils new social network Ping
  • Advertising Age's top seven brand stories of the week
  • Voice check in for Foursquare

Apple unveils new social network Ping

Applehas launched Ping which is “sort of like Facebook and Twitter meet iTunes” according to Steve Jobs. Google’s networks haven’t always been that successful, Buzz hasn’t really caught on and we recently said goodbye to Wave. Apple is the latest major player to try their hand. As a music based network Ping threatens the supremacy of MySpace which is now focused heavily on music and artistic content after losing out to Facebook as amore general social network.

The potential for Ping is huge. If people share music and films they like with friends, which leads to the purchase of these items on iTunes, the financial reward for Apple is significant. Adding a social element to recommendations is a great idea for us users too. As Businessweek’s GIGAom points out, recommendations and reviews that appear on Amazon currently are from strangers. I have no means of knowing whether they share my taste or likes at all. Taking recommendations from friends whose tastes I trust means I can really trust their recommendations.

Advertising Age’s top seven brand stories of the week

Advertising Age has started producing a weekly chart detailing the leading seven brand stories in social media. This shows the brands involved, the topic, the perceived sentiment and the most linked to source. This is a really useful way to keep up to date with how corporate news is being discussed and shared and enables you to identify where the news started. Of this week’s seven (FacebookApple, BurgerKing, TBSGMSamsung and Google) five originated in mainstream online media, with two from blogs. Tracking the share of stories generated between mainstream and social news will be interesting. My hunch is that mainstream will continue to dominate but will bea bly supplemented by a few “power” blogs, in this instance, Gizmodo and ReadWriteWeb.


 

 
Voice check in for Foursquare
 
Android users are now able to shout at their phone to check in to locations or find their friends on Foursquare. The new app works across social networks allowing users to tell their friends on Twitter and Facebook, together with Foursquare, where theyare. Making it even easier to check in would make me far more likely to do sowherever I go. Voice recognition has been available on many phones for more than a decade though I’ve never seen more than novelty value in it. If I see people stating the obvious to nobody in particular every time they enter a restaurant or bar I won’t think they are strange and will give it a try myself.

Metrica is looking for an Account Director!

by Tess Donnelly 9/2/2010 3:00:00 PM

Following the news that Durrants, Metrica and Gorkana have joined forces to provide the PR industry with a best of breed PR planning, media monitoring and PR evaluation platform Metrica is looking for an Account Director to join our succesful team. 

As an Account Director you will be working on an enviable list of global household names and taking the lead on a portfolio of clients. You will also be responsible for:

  • Growing the client portfolio revenue
  • Provide guidance and advice to Account Managers and your account team
  • Attending and running senior management meetings and contributing appropriate strategies to achieve the desired business direction
  • Provide support on process management and quality control
  • Motivate and develop individuals and take an active role in the internal training and development programme
  • Attend PR events for networking purposes
  • Present at industry events where appropriate

Exciting times are ahead for Gorkana, Durrants and Metrica as we continue to expand our business with our passion for PR Measurement, media analysis and how it all fits into the PR planning and implementation cycle.  If you always strive for brilliance, are excited about change and want to enjoy your business career then you may be the right candidate.   

If you are interested please see our job section on the website for more information about the Account Director role and how to apply. We look forward to hearing from you!

Tess Donnelly, HR Manager.

Can social media be regulated?

by Tim 9/1/2010 3:32:00 PM

Britain’s Advertising Standards Agency (ASA) certainly think social media can be regulated, having today announced that online content from the UK will be subject to the same regulation as that of other media. The extended regulations are aiming to provide protection for consumers from misleading claims made by advertisers. 

 

Content hosted on company websites and other promotional sites will be subject to the same rules currently applied to advertising. The move is in response to several thousand complaints made by consumers that the ASA was unable to act on because their remit previously excluded company websites.
 
In principle this makes sense as company websites are an extension of advertising. Interestingly the extended regulation is also attempting to monitor official corporate use of social media channels such as Twitter and Facebook. I expect the exact level of control exercised over social media to develop over time through custom and practice.
 
There are lots of unanswered questions about this. How does the ASA regulate corporate social media content where an employee makes a false claim about their employer’s products or services from their personal account? There are several high profile examples of companies encouraging their staff to promote the company in this way rather than using an official channel, such as IBM. I’m not sure whether it is even possible to regulate this section of social media or if it is advisable.
 

I suspect it is likely that the regulations will need to be tested at some point and only once we see them applied will we begin to understand their wider implications. Of course, this only covers UK based content so in the context of global social media usage it is only a drop in the ocean unless other regulators follow suit.


Tim's week in social media

by Tim 8/27/2010 5:39:00 PM

This week:

  • An Australian "futurist" predict the end of printed newspapers within 12 years
  • Germany legislates to stop employers from auditing potential employees on Facebook
  • Sports stars are banned from Twitter

Twelve years left for newspapers?

Australian media strategist Ross Dawson has predicted that newspapers will be irrelevant in Australia by 2022. He argues that the socialisation of content means the current media organisations and journalists will need to reinvent to share any future spoils. He doesn’t argue that newspapers will cease to exist, but that the current model will change significantly. He points to an iPad style news reader future where ideas are crowd sourced and the best journalists oversee conversations. This is already happening and it is likely there will be both victors and victims, as some adapt and share the profits of doing so, and others who either refuse to or are unable to adapt. 

German Facebook users get a reprieve  

Politicians in Germany are legislating to prevent employers from checking the Facebook profiles of future employees. The proposed law will allow employers to check the profiles of prospective employees through professional networking sites such as LinkedIn, but not through “social” sites like Facebook. Individuals have always been able to restrict the content on their profile though most do not. For those of us not protected by legislation the advice is to restrict access to your profile, or just don’t let anyone take compromising photos of you in the first place. 

Sports stars banned from Twitter

There have been numerous examples of sports team news being leaked by players on Twitter before any official announcement. Others have sought to hit out at perceived injustices from their employers. Rather late in the day several sporting bodies have reacted by banning their players from tweeting while on official duty. England’s cricketers have been banned, Leicester’s rugby team have suffered the same fate. These sporting bodies are facing the same challenges as many organisations. They are no longer able to control the message or the content. In the past there would only be a very small coterie of official spokespeople. Now anyone with a phone can broadcast to the world with bored sportsmen having more time than most. Closing ranks is no longer possible and a different approach will have to be adopted as a social media generation won’t accept being cut off. 

Metrica has a new Mayor!

by Ria 8/26/2010 5:28:00 PM

My colleague Lucy recently announced “Ah ha! I’m the new mayor of Metrica!” It took me a moment to realise she was referring to Foursquare, rather than an actual political contest that I had failed to register my vote in. Mashable’s recent article on the ‘Top 5 Ways Big Brands are Using Foursquare’ caught my interest. I have always associated Foursquare with keeping people updated about where you’ve been, so I struggled to think of ways this could be used for business.

However, the article lists some interesting ways to engage with the social network. Bravo, a television network, uses Foursquare to make recommendations on restaurants, shops and hotels, tied in to its key programmes. MTV allows fans to see where the cast of shows such as Jersey Shore and The Hills have been and what they have done. New York Magazine uses Foursquare to offer tips about where to go and what to do in the city. 

Facebook recently unveiled Places in the US, a new feature that enables users to declare their location and keep up with where friends are going. It seems that location-based social networking is growing in popularity and with Facebook Places there are lots of business opportunities, in the shape of location-specific advertising. The move (if you’ll pardon the pun) has caused some inevitable controversy, particularly the notion of other people being able to check you in to places – Gawker has listed some very amusing situations when this might not be such a good idea.

Will location-based social networking sites be the next ‘must-do’ for corporate engagement with social media? From company blogs, Facebook and Twitter pages, to knowing where your customers are going and where to find them? It creates a lot of opportunities, but also raises a lot of questions. For now, I’ll just aspire to be mayor of somewhere. Maybe I’ll go for the Metrica mayorship…

Tim's week in social media

by Tim 8/20/2010 9:29:00 AM

This week:

  • News International to build a bigger paywall
  • Not all is rosy with Google Streetview
  • Facebook accounts for almost half of the average Briton's mobile web usage 
  • Facebook launch location service Places
  • Is Facebook moving away from open third party applications?  
News International to build a bigger paywall

Several sources are reporting that News International plan to extend their paywall to include both The Sun and News of the World. This marks a significant shift from current trends where paywalls have been placed around sites providing either niche, such as the Financial Times, or ‘quality’ content, such as The Times. The plan is to offer exclusive video content to draw customers. Roy Greenslade argues that the News ofthe World and The Sun sites currently attract few readers, when free, rendering “paywalls counter productive”.

The paywall means the ‘closure’ of several major UK newspapers to social media and sharing of news. It also leaves open the question of when and if other titles will follow in an attempt to stem heavy losses. Is News International bucking the global trend or starting a new one?

Not all is rosy with Google Streetview

Taiwanese company Next Media Animation have created a video to explain Google’s current problems with privacy and Streetview. A Spanish court this week summonsed Google for breaching the privacy of wi-fi users after the company admitted collecting browsing data while filming images for Google Maps.

Facebook accounts for almost half of the average Briton’s mobile web usage

After recent reports that Americans are spending even more time social networking, in the UK Ofcom has found that Britons are spending more time consuming media than ever before. The “explosion” in use of mobile data has granted access throughout the day as people are no longer fixed to devices athome or in the office. Facebook accounts for 45% of all mobile web use in the UK. Social networkinga ccounts for a quarter of the total time spent online in the UK.

Facebook launch location service Places

In the USA Facebook has launched Places, which mimics Foursquare and allows users to check in to venues. Itis currently available through the US iPhone Facebook app. This poses questions about privacy, that have previously been aired about both Facebook and Foursquare. If it becomes popular, Places will increase the time spent on the site while mobile. If the reported collaboration with Foursquare is true, could Facebook become the only site we access from our smartphones? Location based searching is already taking off and location is becoming increasingly important to social networking sites. This opens up huge opportunities for marketers to better understand their audience, where they live and where they spend theirtime. Measuring social media output by location also looks like a more realistic possibility.

Is Facebook moving away from open third party applications?

Facebook is moving third party application boxes to tabs on personal profile pages. This means that my friends will no longer see imported information on my profile (in a box on the left hand side) but will need to click a tab (at the top) to view it. This makes it less likely that the content will be looked at but looks like a temporary move. One of Facebook’s great strengths has been that it is open to third party applications and developers. Developing an alternative to Foursquare and reducing the visibility of third party content could hint at moves to close ranks and move to in-house applications.

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